INDEPENDENT MONITORING AND REVIEWS OF ESSENTIAL TRAINING

Industry training programmes,  licensing and certification schemes, national skills initiatives all require large investments over long periods to succeed. Some call this compliance or mandatory training. We call it ‘essential training’ because, done right, it doesn’t just deliver learning outcomes and credentials; it instils good attitudes and behaviours, reduces risk and costs less.

We make the learning experience visible and give programme owners practical ways to improve it.

The delivery of most essential training programmes can be improved. We help clients get better value from training providers, trainers and training facilities and demonstrate this to stakeholders. Our services enable them to:

Reduce their exposure to risks

  • Invalid assessment and certification
  • High drop-out rates
  • Poor learner satisfaction
  • Unreliable training supply chains
  • Reputational damage
  • Overspend
  • Slow or delayed delivery

Plan and prioritise more confidently

  • Direct resources to where they are most needed
  • Reward their best training providers with light touch monitoring
  • Eradicate poor training and assessment practices
  • Focus competence frameworks and syllabi on business risk
  • Improve decision-making and communications

Shape the culture

  • Reinforce the culture change objectives of businesses and policy makers
  • Resolve contradictions between organisational values and learning experiences
  • Assess current culture and define future goals

Too often, essential training is set up at great cost then left to wither on the vine.

Our approach, perfected over two decades, draws on an impressive track record. It is:

  • Client centred Everyone loses from poorly delivered essential training - policy makers, industry regulators, the, businesses, taxpayers and the public.
  • Risk-based All essential training programmes run the risk of invalid certification, which leads to people approved for work they are not competent to do.
  • Stakeholder-sensitive Enquiry-handling, joining instructions, training facilities, training delivery, learner support, and course administration all affect the learner experience.
  • Efficiency-focused Booking, scheduling, learner throughput, course occupancy rates, course materials, post course, trainer utilisation and change management can always be improved.
  • Holistic A whole-life, whole-cost perspective on essential training programme design, delivery and value ensures short term gains do not entail longer term sacrifices.

Independent monitoring is always better than internal monitoring – you might think your own staff are objective but they never are.